Help Center

You asked, we answered

Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.

What should I do if I want to return an item?

If you wish to return an item, please contact us first. We'll guide you through the process. If your return meets the criteria outlined in our Return and Refund Policy, you will be eligible for a full refund. We're here to assist you every step of the way.

How can I track my order?

Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment on the USPS website.

Are there any additional costs for shipping?

We offer free shipping on orders over $150. For orders below this amount, a standard shipping fee is applied, which is calculated at checkout based on your location and the size of the order.

How do I know if the eyewear will fit me?

We provide detailed sizing information and product specifications on our website to help you make the best choice. If you have specific concerns about fit, our customer service team is always available to assist you.

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